VersionPress.com Terms of Service

Last updated: 14 December 2017

VersionPress.com is a hosted WordPress platform, currently in beta. You are agreeing to these Terms of Service when you become a user of the platform by purchasing a hosting plan or signing up for an account at my.versionpress.com.

Note that VersionPress.com and open-source VersionPress (referred to without the ".com" suffix) are two separate projects. These terms govern only the VersionPress.com hosted service, not the open-source project.

The agreement is between you and VersionPress s.r.o., a company organized and existing under the laws of the Czech Republic, EU, ID No.: 04156528, registered with the Commercial Register maintained by the District Court in Hradec Kralove, file no. 35904 C.

Service details

VersionPress.com is a hosting service with focus on workflows. It utilizes Amazon AWS infrastructure and you give us permission to host your sites on this trusted 3rd party provider. Where appropriate, we also use other 3rd party service providers, for example, for transactional emails, off-site backups, etc. You give us permission to use such trusted 3rd party providers.

Beta

Currently, the platform is in public beta. During this period, we strive for reliable service but any of the advertised features might not be fully implemented yet or available.

Requirements on hosted sites

We strongly recommend simpler sites while the platform is in beta. Complex sites like e-shops might not be supported at all.

Sites hosted on VersionPress.com must further meet the following requirements:

  • Maximum of 20,000 monthly visits.
  • Maximum of 10,000 database rows.
  • Maximum total file size 5 GB.
  • No multisite / network installations.
  • No violent, threatening or sexual content or activity is allowed on the sites.

We reserve the right to review each site hosted on VersionPress.com and refuse service for any reason.

*) Soft limit means that your site should fit into this limit. We monitor usage and might contact you if your site consistently oversteps the limits.

Support

Please contact us at support@versionpress.com or via Intercom chat bubble inside the my.versionpress.com portal.

Payments

Payments are processed by Braintree and subscriptions managed by Chargebee. You give us permission to use these trusted providers and possibly others where relevant, e.g., PayPal. Please note that we do not keep any records of your credit card details at any point.

Please contact us at billing@versionpress.com if you have any questions.

Warranty

VersionPress.com warrants that services under this agreement will be performed in a professional, workmanlike manner.

Except for the limited warranty above, VersionPress.com makes no warranties hereunder and disclaims all other warranties, express or implied, including, without limitation, warranties of merchantability and fitness for a particular purpose.

Limitation of liability

We shall have no liability for unauthorized access to, or alteration, theft or destruction of, the website or clients data files, programs or information through accident, fraudulent means or devices. We shall have no liability with respect to our obligations under this agreement or otherwise for consequential, exemplary, special, incidental, or punitive damages even if we have been advised of the possibility of such damages. In any event, the liability of host to client for any reason and upon any cause of action shall be limited to the amount actually paid to host by client under this agreement during the three (3) months immediately preceding the date on which such claim accrued. This limitation applies to all causes of action in the aggregate, including, without limitation, to breach of contract, breach of warranty, negligence, strict liability, misrepresentations, and other torts.

Privacy policy

During the checkout process and for the purposes of running the service, we collect some information about you like your email address, country of residence etc. We collect this solely for the purpose of delivering the service and share it only with trusted service providers that we use to host the websites, do the backups, process payments, etc. You give us permission to do so, and this permission extends to trusted service providers that we work with.

Other

This agreement is governed in accordance with the laws of the Czech Republic, EU.